1-Day Workshop · 25 Jan 2027 · Amara Singapore

InvestigativeQuestioning Techniques

Questions build a case. Or quietly break one.

A one-day workshop on how you choose, phrase, sequence and time your questions — and how those choices decide whether an account holds up under review.

It sits a level above general interview training, where questioning is one component among many. Here it is the whole day.

Serving Singapore’s public sector since 2004

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Why This Matters

Poor Questions Can Weaken a Good Investigation.

How a question is asked can affect the answer, the evidence and the defensibility of the findings.

The Answer Was Suggested

A leading or assumptive question can put the investigator's theory into the answer.

The Real Gap Was Never Tested

Following the account alone can leave key gaps and contradictions untested.

The Interview Lost Direction

Evasion and digression can shift the interview away from its purpose.

The Question Came Too Soon

Narrowing too early can prevent a full, unprompted account.

The Inquiry Moved Outside Its Scope

Irrelevant or out-of-scope questions can compromise fairness and proper process.

The Findings Became Harder to Defend

Poor questioning can undermine otherwise sound findings.

Learn to make every question purposeful, neutral and defensible.

The Capability Gap

Experience Is Not the Same as Questioning Discipline.

When instinct tells you an answer is thin, the question that recovers what is missing is the one that matters. This workshop turns that judgement into a method you can repeat.

Common interview habits

  • —Rely on experience and instinct
  • —Follow the account as presented
  • —Probe when something feels incomplete
  • —Keep the conversation moving
  • —Record the answers given

Disciplined investigative questioning

  • ✓Ask each question for a defined purpose
  • ✓Sequence questions around evidence gaps
  • ✓Test answers without suggesting them
  • ✓Manage evasion without losing direction
  • ✓Build a line of inquiry that withstands review

About This Workshop

After the interview course, you need the next level.

This programme is for those who already conduct interviews. It concentrates on one thing: how a question is chosen, formed, sequenced and timed — and why that decides what your file can prove.

There is no general interview process here, and no behavioural theory. The day runs on case examples and role plays, where you work your own phrasing and find out where it would have failed.

The techniques apply across fraud, regulatory, disciplinary and administrative work, and to everyone an inquiry has to speak to.

Who Should Attend

You conduct the interviews, and you answer for what the file can prove

For government and corporate professionals involved in investigative, regulatory, compliance, fraud, disciplinary or administrative inquiries. Prior experience is helpful but not essential.

Investigation Officers Fraud Investigators Regulatory Officers Law Enforcement Officers Corporate Investigators Workplace Inquiry Officers Compliance Professionals Audit & Loss Prevention Officers

What You'll Gain

Conduct More Purposeful and
Defensible Interviews

You leave with a practical method you can apply to your next investigative interview.

Identify Evidential Gaps

Find what remains missing, inconsistent or unproven.

Plan a Questioning Strategy

Turn objectives into a purposeful sequence of questions.

Select the Appropriate Question

Match the question type to the situation.

Maintain Neutrality and Fairness

Control language, tone, pace and silence.

Manage Evasion and Digression

Redirect unresponsive answers without confrontation.

Avoid Improper Questions

Recognise questions that can compromise an account.

Build a Defensible Line of Inquiry

Create questioning that reviewers can follow and evaluate.

Strengthen Investigative Findings

Support sound conclusions with more reliable accounts.

Why This Workshop Is Different

A Focused Workshop on Questioning —
Not a General Interviewing Course

This workshop focuses on the questioning decisions that affect the quality of the information obtained.

✓
Questioning is the central subject
Our investigative interviewing and interrogation workshop covers the question types within the wider interview process. This one spends the full day on selecting, phrasing, sequencing and timing them.
✓
Questions begin with the evidence
Build the questioning strategy around gaps, inconsistencies and objectives.
✓
Timing receives equal attention
Learn how timing can change the answer obtained.
✓
Improper questions are examined closely
See how poor question forms can influence or weaken an account.
✓
Control is maintained professionally
Manage evasion and digression without pressure or confrontation.
✓
Techniques are applied under realistic conditions
Make questioning decisions through case examples and role plays.

What Past Participants Say

Practical, Relevant and Grounded in Experience.

★★★★★

"The course is useful to help me understand the different questions to be asked in different situations."

Senior Manager

SkillsFuture Singapore

★★★★★

"The examples and role plays are interesting and relevant."

Principal Manager

SkillsFuture Singapore

★★★★★

"Thank you for sharing your knowledge and information from experience in this course!"

Senior Manager

SkillsFuture Singapore

Programme Outline

One Day. Four Modules. A Structured Questioning Method.

Move from identifying evidence gaps to asking effective questions and avoiding those that weaken an account.

Module 1

Every Question Has A Job

  • What the interview has to deliver before you walk in
  • Reading a file for what is missing, not just what is there
  • Turning each gap into the question that would close it
  • Why an interview that flows well can still produce nothing usable
Module 2

Control Without Pressure

  • Wording a question so it carries no expected answer
  • Tone, pace and silence — and why silence usually outperforms the next question
  • Bringing a drifting account back without hardening the person against you
  • Recognising the point where a question leaves your mandate
Module 3

When The First Answer Is Not Enough

  • Open, closed, probing and clarifying — and which one an incomplete answer calls for
  • Setting the parameters of an answer before the person narrows it for you
  • Asking the same thing twice without signalling that you disbelieve the first answer
  • Reflecting an account back so the person corrects it themselves
  • Sequencing so the account is given before it can be shaped
Module 4

The Questions That Break An Account

  • Leading and misleading questions, in phrasing that sounds entirely reasonable
  • Assumptive and hypothetical questions, and what they do to an admission
  • Multiple and complex questions — why the person answers only the easy half
  • How a reviewer, an auditor or a court reads these back off the record

Your Trainer

Taught By Someone Who Trained The Interviewers.

Alan Elangovan
Master Trainer — Investigative Interviewing & Questioning Techniques
30+ Years Investigative Interviewing 100,000+ Officers Trained Author of Three Investigative Titles

Alan Elangovan designs and delivers investigative interviewing programmes for government agencies and corporate investigation teams. Thirty years of that work sits behind the method taught here — most of it spent training officers who question people for a living.

He spent two decades as a Master Trainer with Singapore's Ministry of Home Affairs, where he designed and delivered investigative interviewing programmes across multiple agencies. Since 2004, he has also served as a principal resource person for the Immigration & Checkpoints Authority, training officers in advanced detection techniques. Seven years with the Singapore Armed Forces and subsequent corporate training work sit behind the method — military precision applied to a practical subject.

He is the author of Crime & Criminal, Encyclopedia of Body Language and Eyes to Spot Lies, and developed the "Profiling Techniques and Behavioural Courses" programme used in forgery detection, criminal interviews and threat assessment.

Alan teaches from cases he has worked, and the day runs as an exchange rather than a lecture.

Trainer's Professional Background
Ministry of Home Affairs Immigration & Checkpoints Authority Singapore Armed Forces

Frequently Asked Questions

Frequently Asked Questions

Basic interviewing training addresses the wider interview process. IQT concentrates on the questions themselves — how to select, phrase, sequence and time them to obtain information that can be assessed and verified.

Yes. Prior interviewing experience is helpful, but formal interview training is not required. The workshop develops investigative questioning skills; it does not teach the full interview process.

No. The techniques apply across government and corporate inquiries — fraud, regulatory, compliance, workplace and disciplinary. Case examples and role plays are drawn from the same range, so you work on the kind of matter you actually handle.

Use the ready-to-edit justification letter to explain how the workshop supports your investigative responsibilities, the capability it develops and its relevance to your organisation. You can adapt it to your supervisor’s approval requirements.

↓  Download Justification for Approval Letter

Only lightly, and by design. That course covers the interview process and introduces the main question types. This one takes questioning alone and spends the full day inside it — choosing the follow-up after an incomplete answer, sequencing questions against the evidence, and recognising the forms that damage an account.

Yes. In-house runs can be built around your own case types and operational requirements. Email info@maitreallianz.com to discuss scope and availability.

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Investigative Questioning Techniques

9:00 am – 5:00 pm | Amara Singapore

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